Who We Are
Apodaca Total Services is a locally owned and operated business offering plumbing, electrical, handyman, IT support, photography, and custom PC building services. This privacy policy explains how we collect and use your information when you visit our website or interact with our services.
What Information Do We Collect
We may collect the following information when you interact with our site or services:
- Contact Information: Name, email, and message content from forms or appointment booking links.
- Phone Number (Optional): If you choose to enter your mobile number, it may be used for reminders or future service perks.
- Technical Data: IP address and browser/device info for basic analytics and spam/security protection.
- Remote Support Access: If you request IT support, we may temporarily access your device using our secure remote tools.
How We Use Your Information
Your information may be used to:
- Book and confirm appointments
- Respond to questions or service requests
- Provide remote IT support
- Send optional SMS/text updates
- Improve the website and our services
We never sell or rent your personal data.
SMS & Text Message Communication
If you provide your mobile phone number, you may receive:
- Appointment confirmations and reminders
- Service updates or follow-ups
- Special offers or loyalty rewards in the future
Providing your number is completely optional, and you can opt out at any time by replying STOP to any message or contacting us directly.
We do not share your number with third parties. Standard message and data rates may apply.
Embedded Content & External Tools
Some parts of our site (like remote support or maps) may link to or use services from other providers. These third parties may collect data or track usage — their policies apply when using those tools.
Your Rights & Data Control
You can request:
- A copy of your personal data we’ve collected
- That we delete your data (unless legally required to keep it)
To make a request, use our contact form or appointment link to reach us directly.
Security Measures
We use trusted tools and basic security measures to keep your information safe. While no online system is perfect, we take your privacy seriously and limit access to only what’s necessary.
Updates to This Policy
We may update this privacy policy as our services change. All updates will be posted here, and the “Effective Date” will be updated accordingly.
Contact Us
If you have questions or want to manage your information, contact us anytime through the Contact Us form or via your appointment booking page.
