Privacy Policy

Effective Date: June 13, 2026

1. Introduction

Apodaca Total Services LLC ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information obtained through our websites, services, forms, communications, and SMS programs.

This Privacy Policy applies to:

• Apodaca Total Services
• Apodaca Photography
• Resin Creations

All brands operate under Apodaca Total Services LLC.

2. Information We Collect

We may collect information including:

• Name
• Phone number
• Email address
• Mailing address
• Service address
• Appointment details
• Payment information
• Communications with us
• Website usage information

Payment information is processed through secure third-party payment processors and is not stored on our systems.

3. How We Use Information

We may use your information to:

• Provide requested services
• Schedule appointments
• Send estimates and invoices
• Process payments
• Respond to inquiries
• Provide customer support
• Send appointment reminders
• Send service updates
• Improve our services
• Comply with legal obligations

4. SMS Communications

By providing your mobile phone number and opting in, you consent to receive SMS text messages from Apodaca Total Services LLC.

These messages may include:

• Appointment confirmations
• Appointment reminders
• Service updates
• Customer support communications
• Promotional offers and marketing messages

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying:

STOP

For assistance, reply:

HELP

or contact us directly.

Consent to receive SMS messages is not a condition of purchase.

5. Sharing of Information

We do not sell customer information.

We may share information with trusted service providers who assist in operating our business, including:

• Payment processors
• Website hosting providers
• CRM providers
• Email providers
• SMS service providers
• Scheduling and booking platforms

These providers are only authorized to use information as necessary to provide services on our behalf.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission or storage is completely secure.

7. Cookies and Website Analytics

Our websites may use cookies and similar technologies to:

• Improve website functionality
• Analyze website traffic
• Enhance user experience

You may adjust your browser settings to refuse cookies.

8. Third-Party Links

Our websites may contain links to third-party websites. We are not responsible for the privacy practices of external websites.

9. Data Retention

We retain information only as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, and resolve disputes.

10. Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

• Request access
• Request correction
• Request deletion
• Request information regarding collected data

Requests may be submitted using the contact information below.

11. Contact Information

Apodaca Total Services LLC

Email: Anthonyeapodaca@apodacatotalservices.com

Phone: (859) 518-8455

Website: www.apodacatotalservices.com

12. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.